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Get in touch

We’d love to hear from you

How to contact Zoom Car Loans

There are many ways to get in touch wtih us.
Our Queensland based team service Australia wide and are available Monday to Friday 8.30 am to 5.00 pm and Saturdays 9.00 am to 1.00 pm AEST.

If you wish to get in touch outside of these hours, simply complete the form below and we’ll be in touch the next business day.






Send us a message

Resolving concerns

Zoom Car Loans  welcome the opportunity to resolve any concerns you may have with any of our products or services. If you have a complaint or would like to request any additional information, you should contact us verbally or in writing.

Phone: 1300 138 273
Fax: 07 5520 3344
Mail: PO Box 3, Nobby Beach QLD 4218

In the unlikely event that your complaint, or dispute, is not settled to mutual satisfaction, you can direct your issues for further review by the Australian Financial Complaints Authority (AFCA). You can contact them at:

Phone: 1800 931 678
Mail: Australian Financial Complaints Authority Limited
GPO Box 3
Melbourne VIC 3001

To lodge an online dispute go to Further information regarding AFCA including their Terms Of Reference is available from their office or on their website.


What our customers say

At Zoom we pride ourselves on you personalised and friendly customer service. We also constantly seek feedback from our clients and are proud of our 2018 5 Star Gold Trusted Service Award, issued by Feefo. Here’s what some of our recent client’s had to say.