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Frequently asked questions

Zoom Car Loans


Find out the answers to some of the most common questions we are asked. If you can’t find what you are looking for, please contact us and we’ll be pleased to help.

Who can get a car loan?

Please complete an online application and your personal broker will be in touch to arrange pre-approval over the phone. The next step is to collect your basic documentation and then we work on your behalf to get you the best deal possible from our panel of lenders. Approval usually takes between 24 – 48 hours, with settlement occurring shortly after.

What is your interest rate?

As a broker, it is our job to find you the best possible deal based on your current circumstances. This means we don’t have any set interest rates. Repayments will be dependent on your personal situation and criteria of the lender best suited to you. We will always get you the best interest rate possible. All finance approvals are subject to the client signing the loan contract.


How do I check my check credit rating/score?

Information regarding how to check your credit score/rating can be found on the Equifax website.

Can you help me if I’m bankrupt or in a Part 9 debt agreement?

No. Due to regulatory conditions, we are unable to assist if you are currently bankrupt or under a Part 9 Debt Agreement. As soon as this is discharged, our team of car loan experts would be more than happy to help.

Do I need to be working to apply?

No. You do not need to be working, however our lenders do require a minimum of income of $400 per week. This could be received via a Centrelink payment or another source of income.

I’m receiving Centrelink, can I get a loan?

Yes. We work with multiple lenders who can assist Centrelink applicants. Their minimum criteria is that you receive a minimum income of $800 per fortnight or $400 per week. This figure should be calculated before any deductions are removed from your payments.
Unfortunately we are unable to accept applicants solely receiving Newstart or Youth Allowance benefits.

I am pre-approved, what does that mean?

A pre-approval means that based on the information you have provided us with, everything is looking great. However, we still need to submit your applications to the lender most suited to you, so they can complete their assessment before we receive the outcome.

How long does it take?

Our streamlined application process means the assessment period usually takes between 24-48 hours. Your broker will keep you updated every step of the way, right through to settlement.

Do I receive the money into my account?

No. Our process is completely streamlined, meaning the financed amount will be transferred directly to the seller upon settlement. This can be to the dealership or the private seller. All you need to do is go and pick up the car! If you are in need of a personal loan, please contact us to find out your options.  1300 138 273

What cars do you stock?

As we are a team of brokers, we don’t stock any vehicles. However, we work closely with a large dealer network throughout Australia and can assist you finding a vehicle perfect for you. If you have any additional questions, feel free to call us any time on  1300 138 273

How to apply

Our 3 step application process means you can drive away sooner. 
Backed by technology unique to Zoom Car Loans, we can usually process your application within 24 – 48 hours.
Step 1

Apply online in under 2 minutes

Apply online in under 2 minutes. We will then asses your application and give you a quick call to arrange pre-approval over the phone.

Step 2

Zoom finds the best deal possible

After you receive your pre-approval, we work on your behalf to find you the best deal possible from one of over 30 lenders Australia wide. Once we do, we will send you the paperwork to finalise the application process.

Step 3

Once you’re approved, drive away happy!

Good news! The lender notifies us you have been approved for the loan and within 24-48 hours the money is transferred directly to the dealership or private seller. This is called settlement and at this point, you drive away in your new vehicle.